1 FEES & HOURS OF OPERATION

1.1 Once a booking for the Mobile High Ropes Course has been confirmed by Activate
Outdoors Limited, henceforth referred to as NFODC, a deposit invoice will be raised by
NFODC for 50% of the total cost of the booking. The client must pay this deposit in order to
hold the Mobile High Ropes Course and their required date.

1.2 If no deposit is received from the client, within the period specified on the deposit invoice,
NFODC reserves the right to cancel the booking and the hold on the date.

1.3 The balance of the fee is payable after the session, upon the client receiving a balance

1.4 Prices quoted will be for a maximum of six hours operation per day. For events when over
six consecutive hours will be worked, and/or large events, extra instructors WILL be required
for health and safety reasons, at additional cost. On long days NFODC may need to provide
two separate shifts of instructors. If the event organiser fails to book enough instructors or
changes the hours of operation to over six hours, without pre-booking additional instructors,
NFODC reserves the right to close the Mobile High Ropes Course at various times during the
event, in order to operate the appropriate break periods.

2 CANCELLATIONS

2.1 NFODC reserves the right to cancel a session with the Mobile High Ropes Course if
conditions are such that either travelling to the venue, erecting the Mobile High Ropes
Course or running the climbing session would compromise safety.
In this event clients will be offered the following options:
Either a full refund of fees or
The same session on a different date.

2.2 If NFODC has to cancel the session for any other unforeseen reason (other than 1.2), the
client will be offered the options outlined in 2.1.

2.3 Client cancellation: all client cancellations must be in writing (letter or fax).
If the cancellation is less than twelve weeks before the start of the session, the 50% deposit
will be retained by NDODC.

3 ACCESS & SITE REQUIREMENTS

3.1 It is the responsibility of the event organiser to ensure that there is adequate access for the
Mobile High Ropes Course into the chosen venue and adequate space on the site for the
Mobile High Ropes Course once erected.
The erect system requires 15 x 20 metres flat ground space for operation.
On large open events the client may be required to provide fencing around the

3.2 The Mobile High Ropes Course has the following access requirements:
2.5 metres width; 3.8 metres height; 14.5 metres total vehicle length.
The trailer weight is 3000kgs and hump back bridges should be avoided.
The Mobile High Ropes Course has the following site requirements:
13.5 metres headroom (with no overhead power-lines nearby).
20 metres x 15m clear ground length required for erection.

4 INSURANCE/MEDICAL

4.1 NFODC holds £5 million civil liability insurance.

4.2 NFODC recommends that clients take out insurance cover for their own personal
belongings.

4.3 Clients are reminded that climbing is a strenuous activity and they climb on the Mobile High
Ropes Course at their own risk. If any clients have personal medical conditions that may
be aggravated by climbing, they are advised to obtain professional medical advice before
taking part in the activity.